Special Occasions, Bridal Gowns, North Haven, CT

Special Occasions, Bridal Gowns, North Haven, CT

Here are some of the most frequently asked questions regarding our services and products

How do I order my gown and how much of a deposit is needed to order a gown?
Do you have different styles and sizes in stock for me to try on?
Can you store my bridal gown until the wedding date? Is there a charge for this?
How much time before my wedding should I place my order?
Will I need alterations?
How will my out-of-town bridesmaids order their dresses?
Can I purchase one of your stock pieces if time does not allow me to order?
What if my wedding is canceled? Do you accept returns?
Do I need an appointment?
How do I go about renting a tuxedo for my groomsmen?
What form of payments are accepted?

How do I order my gown and how much of a deposit is needed to order a gown?

A signed agreement and a 50% deposit is all that is required to order your gown. Your gown order is placed with the manufacturer within 48 hours upon deposit.

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Do you have different styles and sizes in stock for me to try on?

We carry all different styles and our sample sizes range from 8 to 28

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Can you store my bridal gown until the wedding date? Is there a charge for this?

We will be happy to store your wedding gown for you upon your request (if purchased from us) There is no charge for this service.

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How much time before my wedding should I place my order?

As much time as you possibly can. Normal delivery from designers is 12 to 14 weeks for bridal gowns, 10-12 weeks for bridesmaids, mothers and flower girl dresses. Some designers have bridal gowns in stock for immediate delivery. Some designers do offer Express Delivery on certain bridesmaids styles and colors at no extra charge or a small rush fee. But you will want a little breathing room if something should happen. Unfortunately, we can not control the manufacturer, UPS, etc. and since there is the slight chance of something being damaged, etc. So, you'll want time for that and also don't forget about alterations. Any seamstresses will need between 2 to 4 weeks to alter your dress.

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Will I need alterations?

Yes, you'll probably need alterations of some degree. The dress you ordered is not made to your exact measurements and alterations are required most of the time. Alterations can be done by our seamstress or by a seamstress of your choosing. (Check your local phonebook under "alterations"). Most factories suggest that you should consider ordering extra length if you are 5'9" or taller with shoes on. Extra length is usually an additional 5" of fabric added to the dress, and you will need to hem the dress to length desired in almost every case. Remember - if not sure, it's better to have too much length and be able to shorten than to have a dress that's too short and can't be let down. Average cost of alterations for bridal gowns is $125.00 and for bridesmaids dresses is about $60.00, but these costs vary depending on what alterations are needed . Most women need to have a hem, the sides adjusted for a perfect fit and bustles (on bridal gowns which holds up the train during the reception unless of course you have ordered a dress with a detachable train.) Extra length costs extra, as do most larger sizes over size 18. Each designer charges different for these sizes but we only charge what the designer charges for these services.

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How will my out-of-town bridesmaids order their dresses?

For any Out-of-town bridesmaids, we suggest they visit a local bridal shop or seamstress and have them take the required measurements (most shops do not charge for this type of service). Then they can contact us with their measurements, where we can determine the appropriate size per the designers size charts. We recommend that the entire bridal party purchase from one store to ensure consistent follow-up and dye lot control, as dye lots can vary.

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Can I purchase one of your stock pieces if time does not allow me to order?

We do sell our stock pieces when a customer requests that. All of our stock pieces are in brand new condition. We do offer an additional 10% off our stock pieces due to the fact that the dresses might have been tried on several times by customers

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What if my wedding is canceled? Do you accept returns?

Our store policy on any special orders gown or dress is All sales are final. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.

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Do I need an appointment?

We encourage you to make an appointment so that we can provide a more personal service experience. However, we occasionally run behind during busy times. If this occurs, we'll do everything possible to make your wait a short one. Here's a tip: if your schedule permits, make an appointment for a weekday or evening. Since we are less busy during those hours, we'll have more time to help you find everything you need for your dream wedding. Walk-in customers are always welcome

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How do I go about renting a tuxedo for my groomsmen?

It's a very simple process , but one that most people may not be familiar with. In fact, you can complete this process in one visit. We can help you choose the perfect tuxedo and accessories (vests, ties, shoes, shirts) for your wedding. We offer over 200 different tuxedo styles to choose from. Our wedding package consists of one FREE tuxedo with the rental of 5 or more paid tuxedo rentals! Also we offer the fathers and ring bearers 10% OFF their tuxedo rentals. Our complete tuxedo packages are from $69.00 - $129.00, which includes choice of jacket, shirt, pants, vest, ties and jewelry. For any out-of-town groomsmen, we offer a measurement card that they can take to a local formalwear shop or tailor for their measurements and then mail in to us. A $25.00 down payment is required on any tuxedo rental. Before you leave, you will have confirmed availability of your tux and accessory styles for your wear date. When picking-up your tuxedo, you'll have the opportunity to try your tuxedo on for a final fitting. This is done the Wednesday before your wedding date. The tuxedos are to be returned by the following Tuesday. Then Enjoy Your Event - we'll leave this part up to you!

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What form of payments are accepted?

We accept the following forms of payments - CASH and Personal Checks We also accept all major credit cards - MasterCard, Visa, American Express, Discover and PAYPAL

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